I’m trying to purchase Palia coins but it won’t go through. We would also highly encourage you to attach your electronic receipt to your ticket (if applicable). If you still haven’t received your Palia coins and you got charged, contact Player Support for assistance. Check your email if you were able to receive an electronic receipt.

Exit on the checkout page and re-open your premium store.

If in any case the Palia coins did not automatically appear in your balance, you can try to: Once you have successfully made a purchase of Palia Coins, the amount should immediately appear in your balance, a notification message should also appear on the screen after clicking ”Pay.” Additionally, you should also receive an email linked to your Palia account confirming the transaction. How do I know if my purchase was successful? We've got different packages of Palia Coins for you! You can use these coins to buy unique outfits from the Premium store. If in any case you accidentally bought a Palia coin pack in USD and expected that it’s equivalent to your local currency, feel free to check our Refund Policy guide or reach out to Player Support for us to further assist you.

If your local currency isn't available, the prices will be displayed in US dollars. The cost of coins and their pricing will vary depending on the local currency of your country or region. US Dollars - USD - Exclusive of sales taxĬanadian Dollars - CAD - Exclusive of sales tax What are your current supported currencies? You can follow the instructions on Google's website for adding a payment method. If you are not getting all the options, please ensure that you have a payment method saved in your browser. Note: Our payment provider, Stripe pulls up the payment options that are available to you based on your physical location as well as current browser settings.

Most major debit and credit cards (Visa, Mastercard, American Express, JCB, Diners Club, Union Pay, Discover) Not all payment methods will be available in all countries/regions.

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